🛠️ Repair Settings

This page explains how to manage your repair settings. You can customise how tenants report repairs by setting up rooms, categories, and questionnaires.

🔢 Repair Levels

There are four levels of repair settings you can add:

1. Room
2. Category
3. Subcategory
4. Sub-subcategory

Each level helps organise repairs more precisely.

💡 To view the child levels of any Room or Category, simply click anywhere on the card. This will take you to the next level where you can manage subcategories or questions.

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🏠 Room & Category

For both Room and Category, you can:

• Add a title
• Select an icon to represent it visually

You can also add a questionnaire starting from the Category level and below.

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🧾 How Questionnaires Work

A questionnaire helps guide tenants through the repair reporting process.

Example:

Question: Is your boiler leaking?

You can set what happens when the tenant selects:

• ✅ Yes
• ❌ No

Action Options for Each Answer:

• Another Question: Ask a follow-up question
• Video: Paste a YouTube link to help the tenant fix the issue
• Article: Write an explanation, style the text, add images, or insert useful links
• No Selection: The tenant will continue reporting without any follow-up

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✏️ Managing Entries

For each Room, Category, Subcategory, or Sub-subcategory, you can:

• Edit: Click the 🖉 pencil icon
• Hide/Show: Click the 👁 eye icon to show or hide it from tenants
• Delete: Click the bin icon 🗑️

⚠️ You can't delete a Room or Category if it's already used in existing repairs.

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This setup allows you to create a tailored repair reporting experience for your tenants, reducing confusion and ensuring clearer communication.